Refund policy
7-DAY EXCHANGE POLICY
Your confidence matters to us
Our Exchange Promise
At saniluxes.com, customer satisfaction and trust are our highest priorities.
We offer a 7-day exchange policy to ensure you shop with complete confidence.
Eligibility for Exchange
An exchange is applicable only if:
The product has a manufacturing defect
The watch is not functioning properly
A wrong product was delivered
The issue must be reported within 7 days of delivery.
Conditions for Exchange
To qualify for an exchange:
The watch must be unused
Original box, packaging, and accessories must be included
The product must be in original condition
Proof of purchase (order number) is required
What Is Not Covered
The following are not eligible for exchange:
Damage caused by misuse or mishandling
Water damage (unless water resistance is specified)
Normal wear and tear
Change of mind or personal preference
Exchange Process (Step-by-Step)
Contact saniluxes support within 7 days of delivery
Share order number and clear images/video of the issue
Our team will review and approve the exchange
Product will be picked up or returned as instructed
Replacement will be dispatched after quality verification
Important Notes
Exchange approval is subject to inspection
Courier charges may apply depending on the case
saniluxes.com reserves the right to decline exchanges that do not meet policy conditions
Need Assistance?
If you experience any issue, please contact us at:
We are here to help and ensure your experience remains smooth and satisfactory.
Our Commitment
We believe luxury is not just about appearance —
it is about trust, responsibility, and long-term relationships.
Thank you for choosing saniluxes.com.
